Work From Home Customer Service Representative, Get started with your Free Employer Profile, All Work From Home Customer Service Representative Salaries, average salary for a Work From Home Customer Service Representative is $33,920 per year in United States, The Ultimate Job Interview Preparation Guide. View our locations Prepare and present key strategic and tactical analytics using Business Intelligence reporting tools to both managerial and front-line partners to drive improvements in customer experience and healthcare costs. .css-15uv8u0{background-color:#f5c131;}Work from home and provided equipment. Specifically, this role will oversee the design, build, and distribution of key metrics related to Analytics and Reporting. Average Salaries at The Cigna Group Popular Roles Customer Service Representative $15.23 per hour Senior Director $190,351 per year Director of Information Technology $184,758 per year Management Senior Advisor $123,864 per year Business Advisor $96,870 per year Manager $71,723 per year Software Development Product Owner $115,209 per year The majority of our offices have been updated with technology that makes remote work possible. Training is not always organized, jumps around too much and not give accurate advise flows to follow. David Cordani, the CEO of Cigna, received nearly $79m in compensation in 2020, a raise of $13.4m from the previous year. You'll get the chance to develop and grow your potential. Apply today at CareerBuilder! Poor mgt. 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Bachelor's degree and 5+ years relevant exp. Work from home was flexible and convenient. Sometimes they offer overtime if your interested. In addition to the increased workloads and frustrating processes, the worker explained that customer service advocates did not receive a raise this year. Position is available as, Home. Makes last-minute calendaring decisions based on Primary focus areas are Medicare pricing and CMS bid and supporting documentation development, supporting cross-market review of bids, and developing/updating supporting forecasting and analyses. hTMo0 While ZipRecruiter is seeing annual salaries as high as $128,000 and as low as $18,000, the majority of Work From Home Cigna Healthcare salaries currently range between $33,500 (25th percentile) to $78,000 (75th percentile) with top earners (90th percentile) making $106,500 annually across the United States. Note: This role is remote, KEY NOT FOUND: ei.filter.lock-cta.message. Perform diversified and confidential administrative duties for department head and senior leadership direct reports as assigned, utilizing broad and comprehensive experience, skill and knowledge of organization policies and practices: Handle travel Review, communicate and advise on new and existing laws that impact provider organizations. We are a community of over 70,000 colleagues, working across 190+ million customer relationships, creating a workplace where all employees feel like they belong and can bring their whole selves to work. Internationally, Cigna sells life, accident, and supplemental health insurance, including health coverage for expatriate employees of multinational corporations. tqzaKA{E:][qyY>-2zg&^Kgy:*O,/2APpouGz[VPuZ|Zda&N)\ZhZBW&Yg ,?WG6u:L"aw 6FM'zu[[0|zhpE\xYe,Kw+;4I]c/_r+&9e@M0|"!1"pl XCu~N;w$:8c|Hx&BZD2& DID%FXpD*Lq9-c4:Re Communicate, collaborate.. Review claim submissions to confirm required documents have been received; verify medical codes, eligibility, other insurance, authorizations, and account benefit plans. December 10, 2016 Develop and maintain financial models to price and underwrite new behavioral products. Filter your search results by job function, title, or location. Company reviews. responsibilities for multiple cross functional, Works collaboratively with the Claims, Customer Service, Appeals, and Medical Management Departments. On Fishbowl, you can share insights and advice anonymously with The Cigna Group employees and get real answers from people on the inside. Starting on day one of your employment, youll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. I looked and there was 1 post about that 1 post. k*3_l.cdoVJQ)4^. Medical Cost and Value-Based Provider Performance. hTMo0 Maintains a high level of accuracy in all duties performed. Hybrid position (Office/, There were times when I was the sixth customer service advocate that theyve talked to in the last couple of weeks, and nothing is getting resolved. We're not like the other sites. If you log 50 hours of volunteerism served with one nonprofit in a calendar year, that organization receives a $500 Cigna Foundation grant. . The Cigna Group Senior Representative in the United States makes about $18.83 per hour. %PDF-1.5 % KEY NOT FOUND: ei.filter.lock-cta.message. Up To $29 Per Hour! hW[o8+~lU_"((mHQRA!@Ub JF$FD)#K&B4Qcpc,8FDD1"BqM42mp From local nonprofit causesto relief efforts for communities devastated by natural and. Indeed.com estimated this salary based on data from 7 employees, users and past and present job ads. If not, click on "Did Not Apply" to return to the job post. The process was unbelievable. The estimated total pay for a Work From Home Customer Service Representative at Cigna is $37,515 per year. This role is Work from home/Flex, which allows most work to be performed at home. Several workers have quit. There are so many different internal opportunities available that you truly never have to leave the company unless you are just completely unsatisfied. What do you think? Click the checkbox next to the jobs that you are interested in. Follows established policies and procedures to pay, pend for additional information, or deny claims. Provide consultative expertise to the design and Plans, implements and evaluates appropriate healthcare services in conjunction with the physician treatment plan. We need people with a passion for our purpose and a commitment to making a difference. endstream endobj 18 0 obj <>stream Flexible Work Arrangements The workforce has evolved, and we have too. Should I be concerned that they will try to get rid of me now though? Doing something meaningful starts with a simple decision, a commitment to changing lives. Glassdoor has 5,297 The Cigna Group reviews submitted anonymously by The Cigna Group employees. Megan D from It is not looked down upon in anyway and motivates people to work harder while they are at work. Cigna 3.6 Remote in Hartford, CT 06152 $19 - $29 an hour Full-time Multi- Channel - Short Term Forecasting and Capacity Planning Advisor - Work from Home Cigna 3.6 Remote in Hartford, CT 06152 $75,200 - $125,300 a year Full-time Create forecasts for both phone and back-office work. endstream endobj 21 0 obj <>stream Bring your drive and passion for purpose. hbbd```b``z"@$,. Bachelor's degree and 3+ yrs of experience. Tons of great salary information on Indeed.com If you want to to find a remote job in 2018, this is a great place to start. Cigna has a fast paced productive environment. There are no Cons worth fearing; however, as with any corporation there is sometimes a need to reorganize to meet financial budgeting within operating sectors. 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The Cigna Group Work From Home, reported anonymously by The Cigna Group employees. 8@{GGR4@-)iU~C}} Y2{yiY`s]LD/ '64#yo^T p^a7m ey-0nJxm` RD