It probably never did for wired speakers. If you still need help,contact Apple Support. Aug 20, 2021 7:53 AM in response to Gregor-1138. I have gone to the remote settings. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Go through the setup if it isnt finished yet. My Apple TV remote volume controls wont work on my tv anymore. Hi there! Apple's implementation of CEC volume control is fine. Restart your Siri Remote or Apple TV Remote. There are some steps that you can try to fix the problem. Also keep myself away from troubles as I age. only. Here's how to fix Apple TV Remote volume control: Now, you should be able to use your Apple TV Remote to control volume again! 1-800-MY-APPLE, or, manually program your Siri Remote or Apple TV Remote for volume control, Sales and 402 North B. When it prompted that I press and hold the + for volume I did so and it read it correctly. After discussion with a DTS Engineer, he found a workaround (rdar://42881405 Volume control is disabled when connected to Apple TV using AirPlay ). omissions and conduct of any third parties in connection with or related to your use of the site. omissions and conduct of any third parties in connection with or related to your use of the site. However, in lieu of enhancing the general performance, Apple TV might have overlooked the proper management of the remote volume functionality. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of the tv has to support HDMI-CEC before it can understand the signals the appletv send to it to attempt to control the volume of the tv, Jul 18, 2018 6:18 AM in response to Meech1889, Jul 18, 2018 12:55 PM in response to Meech1889, Control your TV or receiver with your Siri Remote or Apple TV Remote - Apple Support. Ive also done a full AppleTV reset to factory settings when that failed too. This site contains user submitted content, comments and opinions and is for informational purposes any proposed solutions on the community forums. ask a new question. some TVs with bluetooth remotes). If you're referring to the Apple TV remote volume buttons, these steps may help: If the volume buttons on your Apple TV remote stop working. Learning new device . this option also allows for control of volume via iOS Apple TV remote. The only feature Im interested in is controlling my sound bars volume via software rather than learning the remote and using IR. Use the Siri Remote to turn your TV on or off. The Apple TV and stereo are sitting next to each other and there is no obstruction. Perform a Sound Test. Looks like no ones replied in a while. This site contains user submitted content, comments and opinions and is for informational purposes Help please! Place your Apple TV three inches away from your remote. 2. Anyone still got support on their ATV and can give Apple a support call about this issue? If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. Same with - and mute. Remove any obstructions to the transmission between the Apple TV and the Siri Remote so that the remote can make direct contact with the IR sensor on the Apple TV. If this doesn't seem to fix the problem, try plugging in your Siri Remote via the port at the bottomto charge for at least two hours. I just wanted to follow up on this forum with an update. The Samsung TVs remote works just fine. Here is what I have tried so far: Release the buttons. The Apple TV box receives the signal through the home network, then relays that through CEC. Urquhart1244, Cant control volume for tv with apple tv remote. Keep your Apple TV connected to power till the process is complete. Anyway, I fear the odds are high that we are talking of more than one problem in more than one company's product(s). That's not really possible for a trash writer like me but I still try. 1 Answer. Primary phone: (641) 472-6330, Rachel Needell is a Feature Web Writer at iPhone Life, a published poet, and a longtime Apple enthusiast. I gather it passes HDR and Dolby Vision correctly (even though Samsung doesnt really do Dolby Vision?). Apple disclaims any and all liability for the acts, Guys, thanks, but it is not necessary to repeat what has already been said :-) The first response actually answers my question, but it does not mean that I can't have additional questions. vazandrew, call Weaving a little bit of life into the articles I write. anyhoo, after about 20 minutes, the volume control on the apple tv will suddenly start to work, and the general remote will function normally as well. only. Select Learn New Device. only. Switch on your TV and keep the Remote app open on your device. Select your Apple T. On Apple TV 4K or Apple TV (4th generation), wait for a four-digit code to appear on your television. Try "Learn Remote", Apple TV doesn't detect signals when depressing TV Remote buttons. any proposed solutions on the community forums. The problem is persistent and doesnt go away after a restart unfortunately. Follow the next steps and try again. If Volume + - and Mute doesn't work automatically, you need to manually program your Siri Remote. Similar questions . In the 'Audio Mode' option, change the setting from Auto to '16 bit'. Also following this article I checked that Volume in Remotes and Devices is set to Auto (and actually is greyed and cannot be changed). I had found the thread via Google search and I suppose it was referencing this post on the second page that includes the following: Oh my god it's not just me! If the volume control on your Siri Remote or Apple TV Remote does not work automatically and your TV has no sound, you can program it manually: Go to Settings > Remotes and Devices > Volume Control on your Apple TV 4K or Apple TV HD. Level 10. I have tried everything! While there are occasions where the Siri Remote needs to be charged or replaced, in this case, it is usually a bug that can pop up for no apparent reason. Is there a way I can manually pair the IR remote to the TV controls? Auto via HDMI will need support for that feature from the other device too. I noticed I had to manually install tvOS 15.5 today because it still hasnt auto-installed it. If you like tricks and tips about how to use Apple products, be sure to sign up for our free Tip of the Day newsletter! To do this, hold the little TV button (right above the volume buttons) and the volume down (-) button for 5 seconds. No updates installed on the soundbar in the meantime, May 23, 2022 10:41 AM in response to baeda_. I have Apple TV 4K and I am able to control TV's volume through HDMI cable using the native remote control. Good explanation of the problem. If the Apple TV is telling the Sony TV via HDMI to raise the volume, then it shouldnt matter which remote Im using to control the Apple TV, right? Including power cycling everything. Looks like no ones replied in a while. Thank you for posting in Apple Support Communities. User profile for user: Here's how to fix Apple TV Remote volume control: At the same time, press and hold the TV button and the Volume Down button for about five seconds. Still it has been working for months until there was a tvOS update. volume up is working but volume down will not work. ask a new question. Effortlessly set up and manage all of your Apple devices with Jamf Now! Press and hold the TV/Control Center button and the Volume Down button at the same time. It is fully operable with exception of volume control. I have an apple TV, not sure generation but it's the first one that came with Siri remote I believe. 0 comments. There are 3D printable cases that hold Apple TV remotes and AirTags that you may want to check out if you are prone to losing them. Yes, as I said it is designed to work with different TV's. Everything is working fine but volume down is not. Everything works fine except for one small annoyance. That hardware is not capable of sending IR and thus it can only work with HDMI CEC. ), How To Check if Your iPhone Is Unlocked & What That Means, App Store Missing on iPhone? All other buttons worked. Adjust Apple TV audio. tvOS 14, Aug 31, 2021 10:41 PM in response to emelia22. I simply restarted the Apple TV remote. Volume is not stuck on volume up at any level. In some cases, it works after pressing the button multiple times. If you have an Apple TV 4th generation, go to Settings>System>Reset; and for an Apple TV 3rd generation, go to Settings>General>Reset. Update 2 (May 21, 2021) IST 03:14 pm: The Roku remote volume control issue has finally been fixed with the latest update: Source Update 3 (July 20, 2021) IST 10:14 am: Now, it is coming to light that this issue has been escalated for further investigation, at least according to a Roku employee on the platforms community forum. You can check it out below. How To Fix Apple TV Remote Volume Not Working. I'm seeing it on a Sony TV also (xbr-x930e) and a Samsung HW-M550. I found this old thread, but none of the answers solve my problem. Then plug the device back in. Same with - and mute. 1. I bought the new Apple TV, and previously had the older Apple TV 4K. Rudegar. On the all-new Siri Remote, press the power button to turn on your TV/receiver and Apple TV. Follow these steps to restart your remote. Release the buttons. Suddenly my Apple TV Siri remote doesnt work. Choosing any of the IR options results in losing volume control functionality via iOS Apple TV remote, reset to factory Soundbar, Apple TV and LG TV. I am now able to control the volume and mute with the Apple TV remote. Volume control via CEC is only supported on receivers, and it will require that the device be connected directly to it. How does one fix this? The default IR commands would work for many TVs (and other audio equipment). Apr 6, 2022 6:53 PM in response to @Anthony. #1. 1-800-MY-APPLE, or, Sales and To start the conversation again, simply Thank you for allowing us to support you. I never pretend that the ATV devices are bug free, but from what I've read in this thread describing issues seen elsewhere, it seems this "can't turn down the volume" issue is more common on Samsung soundbars. I dont think any TV will support that. My Apple TV is connect via HDMI to LG CX and my LG CX is connected via hdmi eARC to a Samsung Q950a volume down function via Apple TV remote not working. You will have to select Learn New Device from the drop-down menu. Apple TV HD Siri remote volume and mute controls stopped working. 1-800-MY-APPLE, or, Sales and If your remote is paired but the volume control still isn't working, try restarting your Apple TV. This is a user forum, if you want more specifics then you can contact Apple. I got the exact same issue with the Samsung Q900A Soundbar and the Samsung Q95A TV. Apple TV Volume Is Not Working: The TV/Control Center button and the Volume Down button have to be pressed at the same time. A forum where Apple customers help each other with their products. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. The weirdest part, is my old remote sitting in the room worked for volume but nothing else. Good luck, and happy watching! 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