Underlying combined ratio of 88.5 was 5.0 points higher than first quarter 2021, primarily due to higher auto loss costs and, to a lesser extent, a higher expense ratio. STEP 2 Prepare to file your claim.1 You'll need the following . You'll get a claim number and handler info as soon as you submit. Book value per diluted share (excluding AOCI)* of $51.42 as of March 31, 2022, increased from $50.86 at Dec. 31, 2021, as the impact from net income in excess of stockholder dividends during the first quarter of 2022 was partially offset by the dilutive effect of share repurchases. Net loss of $59 million in first quarter 2022 compared with a net loss of $58 million in first quarter 2021, driven, in part, by a change to net realized losses in first quarter 2022, partially offset by lower restructuring costs related to Hartford Next of $5 million, before tax, in first quarter of 2022 compared with $11 million, before tax, in the 2021 period. i;U*P*2JGBJR endstream endobj 317 0 obj <>stream Therefore, the following items are excluded from core earnings: In addition to the above components of net income available to common stockholders that are excluded from core earnings, preferred stock dividends declared, which are excluded from net income available to common stockholders, are included in the determination of core earnings. Manage my personal policy, bills and claims. Results of discontinued operations - These results are excluded from core earnings for businesses sold or held for sale because such results could obscure the ability to compare period over period results for our ongoing businesses. Q. Or you can call us at (888) 277-4767 (888) 277-4767 or the phone number provided by your benefits administrator. Option Details. Please see our Leaves of Absence policy on PolicyStat for a full list of leaves available and corresponding eligibility requirements. Adjustments to reconcile net income (loss) available to common stockholders ROE to core earnings ROE: Income tax expense (benefit) on items not included in core earnings, Impact of AOCI, excluded from core earnings ROE. Certain realized gains and losses - Some realized gains and losses are primarily driven by investment decisions and external economic developments, the nature and timing of which are unrelated to the insurance and underwriting aspects of our business. Deferred gain resulting from retroactive reinsurance and subsequent changes in the deferred gain - Retroactive reinsurance agreements economically transfer risk to the reinsurers and including the full benefit from retroactive reinsurance in core earnings provides greater insight into the economics of the business. An increase in the group disability loss ratio primarily reflecting less favorable prior incurral year development on long-term disability and an increase in the group life loss ratio before considering excess mortality claims due to a higher loss ratio under group accidental death claims business. A reduction in P&C current accident year (CAY) catastrophe (CAT) losses, net of reinsurance, to $98 million, before tax, in first quarter 2022, including $27 million from the Ukraine conflict, compared with $214 million in first quarter 2021. Therefore, The Hartford believes that it is useful for investors to evaluate net income (loss), net income (loss) available to common stockholders, and core earnings when reviewing the Companys performance. An increase in earnings generated by 11% growth in earned premium. Disability & Leave Claims call 888-277-4767 Life & Accident (AD&D) Claims call 888-563-1124 SMS Email Use my authenticator app NextCancel Enter security code For additional security, we need to verify your identity before you can sign in to the account. The Hartford Financial Services Group, Inc., (NYSE: HIG) operates through its subsidiaries under the brand name, The Hartford, and is headquartered in Hartford, Connecticut. Text {#maskedTwoFactorSMS} You need to file a claim and you want to do it quickly and easily. You only need to fill in what you know. Group Benefits fully insured ongoing premiums were up 5%, compared with first quarter 2021, driven by an increase in exposure on existing accounts and strong persistency. hbbd``b`l 2H$Z`@"2$@,3;d*2b`bdX 7 e endstream endobj startxref 0 %%EOF 68 0 obj <>stream Integration and other non-recurring M&A costs - These costs, including transaction costs incurred in connection with an acquired business, are incurred over a short period of time and do not represent an ongoing operating expense of the business. Its so much more than productivity. See how were changing the game. Income from LPs, including from private equity and other funds, is generally reported on a three-month lag. Phone: 1-866-294-7987 Availability: Monday - Friday 8AM - 8PM EST Questions about your claims? A reconciliation of net income (loss) to core earnings for individual reporting segments can be found in this press release under the heading "The Hartford Financial Services Group, Inc. For your security, you will be disconnected from this system if your computer is inactive for 15 minutes. Private carriers can offer voluntary, fully insured benefits in a . fO^_a3MH&4Vz-Xm5ItN Core Earnings Return on Equity The Hartford (NYSE: HIG) today announced financial results for the quarter ended March 31, 2022. and data rates from your wireless provider still apply. Get details and documents to help guide your clients every step of the way. I am writing a review about The Hartford national contact 1-800 service, not a local California office. Net investment income is the most directly comparable GAAP measure. Loss on extinguishment of debt - Largely consisting of make-whole payments or tender premiums upon paying debt off before maturity, these losses are not a recurring operating expense of the business. The most directly comparable GAAP measure is net income (loss). We sent a one-time security code to to your configured number. Daily average AUM of $150 billion in first quarter 2022 rose 5% from first quarter 2021 driven by net inflows and an increase in market values over the previous twelve months. [aw9Av HJ}0oMM!`OxiB;Y9Qe8\"NIFV];?Y8c@^+TTP-Vh!(cj)e5B}Ij0 fQ The Company believes this ratio is an important measure of the trend in profitability since it removes the impact of volatile and unpredictable catastrophe losses and prior accident year loss and loss adjustment expense reserve development. Manage my personal policy, bills and claims. Core earnings margin should not be considered as a substitute for net income margin and does not reflect the overall profitability of Group Benefits. Critical Illness/Specified Disease You or a covered dependent have been diagnosed with a serious illness. Underwriting gain (loss) is a before tax non-GAAP measure that represents earned premiums less incurred losses, loss adjustment expenses and underwriting expenses. Request security code For additional security, we need to verify your identity before you can sign in to the account. Make One-Time Payment What can you do in your account? michelle.loxton@thehartford.com Net income (loss) decreased to a $6 million loss in first quarter 2022 from $9 million of income in first quarter 2021, primarily driven by a change from $19 million before tax of net realized gains in first quarter 2021 to $16 million before tax of net realized losses in first quarter 2022. A Critical Illness claim should be filed after a physician has diagnosed you or a covered dependent with a covered illness or after you or your dependent has undergone a health screening and is eligible for a wellness or health screening benefit. Whenever you need it. The Company provides this measure to enable investors to analyze the amount of the Company's net worth that is primarily attributable to the Company's business operations. Team members taking an approved intermittent leave for their own health condition or during pregnancy will draw from their ESL for each intermittent leave day taken. For your security, you will be disconnected from this system if your computer is inactive for 15 minutes. I'm not sure It's okay - you can call us at (866)547-4205 for assistance, or follow the prompts in the claim form. GROUP BENEFITS HEALTH SCREENING CLAIMS - ACCIDENT, CRITICAL ILLNESS & HOSPITAL INDEMNITY THE HARTFORD MAKES IT EASY TO FILE A CLAIM. Renewal written price increases in homeowners of 8.8% in first quarter 2022. Despite net inflows over the previous four quarters, first quarter 2022 mutual fund and ETF net outflows totaled $424 million, compared with net inflows of $774 million in first quarter 2021. There were no current accident year COVID-19 incurred losses in first quarter 2022 compared with $24 million in the first quarter 2021. Browse our network of workers comp doctors. The Company believes that excluding AOCI from the numerator is useful to investors because it eliminates the effect of items that can fluctuate significantly from period to period, primarily based on changes in interest rates. Didn't receive a code? When to file a claim: You can start to file as soon as you know your scheduled surgery date. Forward-looking statements can be identified by words such as anticipates, intends, plans, seeks, believes, estimates, expects, projects, and similar references to future periods. 25 0 obj <> endobj 49 0 obj <>/Encrypt 26 0 R/Filter/FlateDecode/ID[<9449A312FB3F4288A1BDB40EE62221DA><4E239AEA51FE45EB89565951F176C0F9>]/Index[25 44]/Info 24 0 R/Length 105/Prev 249676/Root 27 0 R/Size 69/Type/XRef/W[1 2 1]>>stream Attract, keep and help protect employees with industry-leading employee benefits solutions. You can report without it, but it makes things go faster. The Hartford, The Hartford at Work group benefits from the Hartford. Do not check if you are on a public or shared computer. The companys investments with Russian exposure have an amortized cost of $16 million and a fair value of $7 million. This non-GAAP financial measure of underwriting results represents the combined ratio before catastrophes, prior accident year development and current accident year change in loss reserves upon acquisition of a business. Loss ratio of 81.9% decreased 2.4 points from first quarter 2021 with a decrease in group life due to lower excess mortality, partially offset by an increase in group disability: Expense ratio of 25.9% increased 0.6 points from first quarter 2021, primarily driven by higher claim costs to handle elevated claim levels resulting from the pandemic and an increase in technology costs, partially offset by expense savings from the Hartford Next operational transformation and cost reduction program, and higher earned premiums. B((e9$-q:Rx!"N The Hartford believes that core earnings provides investors with a valuable measure of the performance of the Companys ongoing businesses because it reveals trends in our insurance and financial services businesses that may be obscured by including the net effect of certain items. susan.spivak@thehartford.com. GROUP BENEFITS HEALTH SCREENING CLAIMS - ACCIDENT, CRITICAL ILLNESS & HOSPITAL INDEMNITY THE HARTFORD MAKES IT EASY TO FILE A CLAIM. Submit claims, check status of disability or leave, and see payments. A $94 million, before tax, decrease in CAY CAT losses, net of reinsurance, with first quarter 2022 losses including $27 million from the Ukraine conflict with the remainder from tornado, wind and hail events in the Southeast and winter storms along the East Coast. In first quarter 2022, The Hartford returned $530 million to stockholders, consisting of $130 million in common stockholder dividends paid and $400 million of common share repurchases. Team members are eligible for up to 12 weeks of unpaid leave during a 12-month period. I am on an approved leave for a personal disability. Open an HR inquiry via the Team Member Service Center tile in MyWay. 860-547-8664 If a team member takes a leave intermittently or on a reduced work schedule basis in order to obtain planned medical treatment, the team member must, when requested, attempt to schedule the leave so as not to unduly disrupt HMHs operations. Book value per diluted share (excluding AOCI). Total group life loss ratio improved 9.9 points, to 98.4%, primarily due to lower excess mortality, primarily caused by direct and indirect impacts of COVID-19. A decrease in underlying underwriting gain, largely driven by higher auto claim frequency and severity and a decrease in earnings associated with a 2% decline in earned premium. 12/2012. What if I need to take an intermittent leave for a personal disability? Tw0y~ Property & Casualty (P&C) written premiums rose 9% in first quarter 2022 driven by Commercial Lines premium growth of 12%. Tough times call for hard-working benefits thatll help get you through it. All benefits are subject to the terms and conditions of the policy. Once you receive it, please enter it below. Discover how The Hartford goes beyond claims for customers. - This non-GAAP measure of underwriting profitability represents underwriting gain (loss) before current accident year catastrophes, PYD and current accident year change in loss reserves upon acquisition of a business. These net realized gains and losses are directly related to an offsetting item included in the income statement such as net investment income. 1 star. Underlying underwriting gain (loss) From income protection plans to a fast and easy claims process, we are here for you. The Company believes underlying underwriting gain (loss) is important to understand the Companys periodic earnings because the volatile and unpredictable nature (i.e., the timing and amount) of catastrophes and prior accident year reserve development could obscure underwriting trends. 11/27/2019. - This is a non-GAAP per share measure that is calculated by dividing (a) common stockholders' equity, excluding AOCI, after tax, by (b) common shares outstanding and dilutive potential common shares. A Group Retiree option that syncs with Medicare? If you have not received the code or still have trouble signing in, please call member services. The $27 million before tax of catastrophe losses in first quarter 2022 related to the Ukraine conflict, largely recorded within Global Specialty, consisted of exposures under political violence and terrorism policies including aviation war, and under credit and political risk insurance policy exposures. The Hartford uses non-GAAP financial measures in this press release to assist investors in analyzing the company's operating performance for the periods presented herein. 192. Report a Claim. Choose how you want to receive or enter your security code. https://www.thehartford.com/employee-benefits/value-added-services. Risks relating to the continued COVID-19 pandemic, including impacts to the Company's insurance and product-related, regulatory/legal, recessionary and other global economic, capital and liquidity and operational risks. 2,616 803 18 1,564 285 13 5,299 Benefits, losses, and loss adjustment . Forward-looking statements are based on management's current expectations and assumptions regarding future economic, competitive, legislative and other developments and their potential effect upon The Hartford Financial Services Group, Inc. and its subsidiaries (collectively, the "Company" or "The Hartford"). Get the facts on family and disability leave. Small Commercial underlying combined ratio of 85.9 improved by 2.4 points from first quarter 2021 driven primarily by COVID-19 losses incurred in first quarter 2021 and a lower expense ratio. The Hartford believes, however, that some realized gains and losses are integrally related to our insurance operations, so core earnings includes net realized gains and losses such as net periodic settlements on credit derivatives. Media Contacts: Quarter after quarter results illustrate how our strategy translates into a consistent and sustainable financial performance. A reconciliation of the loss and loss adjustment expense ratio to the underlying loss and loss adjustment expense ratio before COVID-19 losses is set forth below. Net income of $42 million in first quarter 2022 decreased from $47 million in first quarter 2021, largely due to a change from net realized gains to net realized losses related to investments in funds seeded by the company, partially offset by higher fee income. Any forward-looking statement made by the Company in this document speaks only as of the date of this release. Written premiums in first quarter 2022 were $707 million compared with $715 million in first quarter 2021 primarily due to: Fully insured ongoing premiums (ex. Restructuring and other costs - Costs incurred as part of a restructuring plan are not a recurring operating expense of the business. && %9)vv P The Hartford is off to a strong start in 2022 delivering a trailing 12-month core earnings ROE of 14.8%. Return to the Homepage. * Denotes financial measure not calculated in accordance with generally accepted accounting principles (non-GAAP); definitions of non-GAAP measures and reconciliations to their closest GAAP measures can be found in this news release under the heading Discussion of Non-GAAP Financial Measures An intermittent leave is taken in separate blocks of time due to a single illness or injury, and may include leave periods from an hour or more to several weeks. my experience has been that folks want to trust the insurance company and . Please note that we have hidden If your return to work note includes work restrictions, do not report to work until the LOA Accommodations team contacts you, which will be within 24 hours (except on weekends), to discuss your work restrictions and the protocol for your return. 4)If you are enrolled for any other group coverage through The Hartford for which benefits may be available as a result of the covered event, please submit the appropriate claim(s). The increase was primarily due to: Net investment income was flat in first quarter 2022 compared with the prior year period as greater income from limited partnerships and other alternative investments (LPs) and the effect of a higher level of invested assets was offset by a lower yield on fixed maturities resulting from reinvesting at lower rates during the 2021 calendar year. The system will prompt you for the rest. First quarter 2022 net income available to common stockholders was $440 million, or $1.30 per diluted share, up 80% from first quarter 2021, primarily due to a $435 million, before tax, change from an underwriting loss* to an underwriting gain in first quarter 2022 and a decrease in excess mortality in group life, partially offset by a $225 million, before tax, change to net realized losses in first quarter 2022. If/when ESL is exhausted, team members are permitted to draw from their PTO drawing first from PTO FT Status Bank (if available) and then PTO True Balance (not to go below 80 hours), then PTO Drawdown Bank. The Hartford Insurance Claims Workers' Comp Claims We're Here to Support You It's quick and easy to start your claim online. Manage my business policy, bills and claims, get certificates and submit audits. - This non-GAAP per share measure is calculated using the non-GAAP financial measure core earnings rather than the GAAP measure net income. Net income available to common stockholders Our employee benefits programs help support the lives and incomes of more than 12 million working Americans. Prevail is contributing to new business growth and rate filings will address inflation and supply chain pressures in both auto and homeowners. The Hartford Let's Talk Instead. Please try again later or call us at 1-860-547-5000. M#`56 4L&0]x7)S h2T0Pw/+Q0L)620)XTb;; ;* ^ hn6`? Solutions for every need: short-term, long-term, employer-paid, voluntary. Corporate Consolidated. Please answer your security questions below. Start a Claim Not Here to Start a Claim? Hackensack Meridian Health team members are eligible for several types of leave. Manage your benefits account with The Hartford. 3YBgqI. The information you've entered is invalid, please try again. Choose how you want to receive or enter your security code. We sent a one-time security code to {#maskedTwoFactorSMS}. per share1. We'll send an identification code to your email. Net income ROE is the most directly comparable U.S. GAAP measure. President Doug Elliot added, During the first quarter, our Property & Casualty business sustained the momentum built during 2021. From time to time, The Hartford may use its website and/or social media outlets, such as Twitter and Facebook, to disseminate material company information. Report a Claim. Tell us how you want to receive your code; choose either the phone number or To apply for intermittent leave, please call The Hartford at. Employees are the most important part of a business. While market values of the funds increased over the previous twelve months, there was a net decrease in market value of $8.2 billion in the three months ended March 31, 2022. An increase in insurance operating costs and other expenses, primarily driven by higher technology costs, higher claim costs to handle elevated claim levels resulting from the pandemic and a decrease in the allowance for credit losses on premiums receivable in the 2021 period, partially offset by incremental savings from the Hartford Next program and a reduction in AARP direct marketing costs. The changes to loss reserves upon acquisition of a business are also excluded from underlying underwriting gain (loss) because such changes could obscure the ability to compare results in periods after the acquisition to results of periods prior to the acquisition as such trends are valuable to our investors' ability to assess the Company's financial performance. College degree preferred; High School Diploma required; Preferred 1+ years of related customer service experience; Looking for a candidate that has complimentary skills and can accelerate their learning to meet the demands of the job hm0W?2B D(zg9s@z"[A]|D Y +eP! Apart from excess mortality claims, the group life loss ratio increased primarily due to a higher loss ratio under group accidental death business. 2 stars. Hospital Indemnity You or a covered dependent were hospitalized. A reconciliation of net income (loss) to underlying underwriting gain (loss) for individual reporting segments for the quarterly periods ended March 31, 2022 and 2021, is set forth below. JUST FOLLOW THESE STEPS: STEP 1 Review the list on the back of this page to determine if your health screening may be eligible for the benefit. Log In The Hartford's Future of Benefits Study Underwriting gain (loss) I am confident that the company has never been in a better position to grow, deliver on our goals and maximize value creation for our stakeholders., Net income available to common stockholders, Net income available to common stockholders per diluted share1, Net income available to common stockholders' return on equity (ROE)3, last 12-months, [1] Includes dilutive potential common shares; for net income available to common stockholders per diluted share, the numerator is net income less preferred dividends, [2] Denotes financial measure not calculated in accordance with generally accepted accounting principles (non-GAAP); definitions of non-GAAP measures and reconciliations to their closest GAAP measures can be found in this news release under the heading Discussion of Non-GAAP Financial Measures, [3] Return on equity (ROE) is calculated based on last 12-months net income available to common stockholders and core earnings, respectively; for net income ROE, the denominator is common stockholders equity including AOCI; for core earnings ROE, the denominator is common stockholders equity excluding AOCI, The Hartford defines increases or decreases greater than or equal to 200%, or changes from a net gain to a net loss position, or vice versa, as "NM" or not meaningful.